Returns & Refunds

What is Fresh Bag return & refund policy?

If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within 24 hours. We will offer return or refund.

What is Fresh Bag cancellation policy?

Fresh Bag provides easy and hassle free cancellation policy. You can cancel your order any time before the order is out for delivery. You can also reject the delivery or ask for replacement if you are not satisfied with any product.

How do I cancel my order?

You can cancel your order by simply calling +923101311313 before your order is confirmed.

What if I have complaint regarding my order or Fresh Bag service?

Complaints/Feedback/Queries are always welcome. Drop us line support@freshbag.pk or give us a call at +923101311313 and we will be more than happy to help you. Our Visit out Store Physically for our team is there for your warm welcome and resolved your issue as soon as possible